Privacy Policy

Last Updated: 01/11/2025

1. Information We Collect

• Personal Information: Name, passport details, nationality, date of birth, contact details, address, ID documents.
• Travel Information: Bookings, visa details, itinerary, travel history.
• Payment Information: Bank/UPI details, card information (via secure gateway), billing data.
• Technical Information: IP address, device details, cookies, location data (if enabled).

2. How We Use Your Information

• Process travel bookings and visa services.
• Provide customer support and communication.
• Send tickets, confirmations, and reminders.
• Improve services, website, and mobile app.
• Ensure legal compliance in India, UAE, and Oman.
• Fraud prevention and enhanced security.
• Marketing communications (only with user consent).

3. Sharing of Information

We do NOT sell personal data. Information may be shared with:

• Airlines, hotels, and tourism partners.
• Visa centers, embassies, and consulates.
• Transport service providers.
• Payment gateways.
• Government authorities when legally required.

4. Data Protection & Security

• Encrypted data handling.
• Limited access to sensitive information.
• Secure online payments.
• Regular system audits.

We take strong precautions but cannot guarantee 100% protection.

5. Data Retention

• Travel and invoice data: Retained for 7 years.
• Passport/ID copies: Deleted after service unless legally required.
• Marketing data: Retained until the user opts out.

6. Your Rights

• Access, correct, or delete personal data.
• Withdraw consent for marketing communications.
• Request data portability.
• File complaints with relevant authorities.

7. Cookies & Tracking

• Used for login security, personalization, and analytics.
• Users may disable cookies anytime via browser settings.

8. International Data Transfer

• Data may be processed in India, UAE, and Oman in accordance with local regulations.

9. Third-Party Websites

We are not responsible for the privacy practices of external websites.

10. Changes to This Policy

• Updated versions will be published with a revised date.

Contact Information

• Email: info@weaircrew.com
• Phone: 6235533313
• Address: India | UAE | Oman Offices